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Tech Mahindra – Database Administrator

Tech Mahindra – Database Administrator


4.00 to 15.00 Years
Job Description – Datacenter Operations LeadThe Datacenter Operations Lead will be responsible for managing day to day operations of the Data Centers and Server Rooms located across the globeTechnical Skills: Management of Data Centre hosted devices Managing racks Coordination with Ahlstrom-Munksjö Facilities Management team for Temperature, Humidity, Fire, Suppression, Power and UPS. UPS monitoring and management Providing end-to-end management of the: Provisioning of new hardware and infrastructure services into the Locations hosting facility. Existing hardware and infrastructure into the production environment. Maintaining a high-availability, redundant, reliable and secure infrastructure for hosting Internet facing applications and services as per requirements. Performing operational management and support of all in-scope hardware and server operating systems, including system security and service packs. Racking and Cabling as per industry standards Hardware troubleshooting coordination with OEMs Provide day-to-day contact and co-ordination of third party engineers and support staff Facilitating Tape storage at offsite location IMAC and Hands & Feet support for all servers, storage and Network elements UPS management (for only IT UPS in all sites) Monitoring of UPS devices (on the network) Coordinate with UPS vendors for troubleshooting and maintenanceBusiness Analysis: Understand existing client environment completely Analyze current business requirements Identify new areas on an ongoing basis and suggest accordinglyOperational: Troubleshoot problems associated with all Datacenter related issues Take ownership and responsibility of queries, issues and problems assigned to the Datacenter related issues Works with vendor support contacts to resolve technical issues Dealing with queries by following SOPs for fault resolution Maintains IT records and tracking hardware and software inventory for areas of responsibility Develop sound understanding of IT operations and IT systems as well as business related processes and procedures Maintain adequate knowledge of Datacenter technologies to provide a high level of support Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

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